How We Bill
We bill members monthly for workouts attended in the previous month, based on an monthly attendance sheet kept by the coaches. For example, if you attend workouts in July, you will receive a bill in August for your July workouts.
We’re not like other athletic clubs. We don’t charge workouts fees in advance. If you take a month off, you don’t need to notify us. You won’t be charged if you don’t attend any workouts in a calendar month. But you will be charged if you attend just one workout per month.
Our billing is by email, so be sure to alert us if your email address changes. If you pay by credit/debit card, you will have a week from the email to question the bill before we charge your card.
Take a moment to review your bill. It comes as a statement attached to the email. The statement will show charges for workouts and payments received from the first of the previous month up to the date of the statement (e.g., June 1 to July 10). Your statement may also contain other charges, such as for annual dues or merchandise you purchased from us.
For further information, contact us at email@example.com.